Frequently Asked Questions From Customers
As a professional OEM/ODM service provider, we are committed to working with you to create
customized fiber optic communication products that meet your needs ...
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How can I pay for my order?
We accespt T/T, L/C, D/P, D/A etc payment terms, we also accept Paypal, WestUnion, Alibaba, Wechat as supplement.
You can pay by USD, RBM, Euro and Ruble, for some Countries, we also accept local currency payment.
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What is the Lead time for my order?
Order QTY for one 40FT container will be in 1~2weeks, small orders will be in several days.
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How will you ship my order?
We have more then 10 years experiece in exporting fiber optic products, we could provide EXW, FOB, CIF, DAP, DDP shipping term. Our logistic team has professional experices on shipping of FCL, LCL by sea, by air, and by express.
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What certificate do your company have?
We have ISO certificate for our company and product, we have CPI certificate for EU market, and we support third part lab test report.
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How could your company garantee our order quality ?
We have strcit QC for raw material, standard SOP for production, 100% QC for each procedure, only test qualified products are approved for shipment.
We provide 3~10year or lifetime warranty for different products.
We also support third-part inspection.
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How can I make sample order?
We support Sample order, with OEM and ODM service; New mould will be made in 5~10days, sample could be ready in 3days.
